IT Infrastructure
Services and Support
Making your systems work for you, so you can focus on your core business.
SynergERP offers a true IT support partnership, with exceptional service and problem-solving solutions across the full scope of hardware, infrastructure and hosting requirements. We offer support long after your software is deployed through a Support Contract – ensuring your systems are performing at their best.
Support Contracts
Customers have three support arrangements to choose from:
Retainer-Based Support
The customer pays a recurring monthly fee for ongoing access to support services.
The customer chooses the terms of the contract.
Pre-Paid Support
The customer can purchase bundles of support services.
Support bundles are purchased upfront and consumed as required.
On-Demand Support
The customer can request support services as needed without a contract.
The client logs a support ticket which is invoiced on a time & material basis.
IT Hardware
Our IT team will recommend the best hardware to optimise your solutions.
Storage
- Fast & scalable
- Ease of installation
- Lower Management overheads
Personal Devices
- Powerful & Intelligent
- Resilient
- Onsite warranties
Switching
- Scalable
- High performance
- Lifetime warranty
Networking & Cloud Computing Services
Ensuring your network and cloud services are available and secure.
Virtualisation
- Consolidate
- Optimise
- Simplified High Availability
Firewalls
- Intrusion Prevention
- Advanced Anti-malware
- Application Control
Cloud Services
- Office 365
- Microsoft Azure
- Hosted Virtual Servers
