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IT Infrastructure

Services and Support

Making your systems work for you, so you can focus on your core business.

SynergERP offers a true IT support partnership, with exceptional service and problem-solving solutions across the full scope of hardware, infrastructure and hosting requirements. We offer support long after your software is deployed through a Support Contract – ensuring your systems are performing at their best.

Sage Business Cloud Payroll Professional

Support Contracts

Customers have three support arrangements to choose from:

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Retainer-Based Support
The customer pays a recurring monthly fee for ongoing access to support services.
The customer chooses the terms of the contract.
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Pre-Paid Support
The customer can purchase bundles of support services.
Support bundles are purchased upfront and consumed as required.
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On-Demand Support
The customer can request support services as needed without a contract.
The client logs a support ticket which is invoiced on a time & material basis.

IT Hardware

Our IT team will recommend the best hardware to optimise your solutions.

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Storage
  • Fast & scalable
  • Ease of installation
  • Lower Management overheads
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Personal Devices
  • Powerful & Intelligent
  • Resilient
  • Onsite warranties
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Switching
  • Scalable
  • High performance
  • Lifetime warranty

Networking & Cloud Computing Services

Ensuring your network and cloud services are available and secure.

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Virtualisation
  • Consolidate
  • Optimise
  • Simplified High Availability
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Firewalls
  • Intrusion Prevention
  • Advanced Anti-malware
  • Application Control
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Cloud Services
  • Office 365
  • Microsoft Azure
  • Hosted Virtual Servers

Our Partners